Vacancy overview
Position summary
Responsibilities
• Level -1 support for ETL’s entire internal IT-enabled services for all product and Technologies.
• Ensure all our customer’s Technical Level-1 & RMA Support.
• Tele-Sales and product promotion activities.
• Customer relation and R&D support.
• Prepare service bill for RMA products.
Requirements
Education
- Bachelor/Honors, Diploma in Electrical
- Bachelor/Honors, Bachelor of Science (BSc)
Experience
- 1-2 Year
Additional Requirements
Any professional certificate related to call center or customer service added advantage. • Candidate must have knowledge on IT products (Specially in networking products). Skills & Expertise Communication and interpersonal skill, Problem-solving, Time Management and Prioritization, Leadership, Collaboration and Teamwork, Customer Relationship, IT product KnowledgeCompany information
EmployerExcel Technologies Ltd
LocationDhaka
IndustryICT
DepartmentCustomer
