Manager, Institutional Sales

SMC Enterprise Ltd has a vacancy for the following permanent position for Sales Division:

1. Business Development

• Develop and execute institutional sales strategies to achieve annual sales and profitability targets
• Identify new business opportunities across institutional and corporate sectors
• Build and maintain a robust sales pipeline for sustainable business growth
• Expand the customer base by acquiring new institutional accounts

2. Key Account Management

• Develop and maintain strong relationships with key decision-makers of corporate and institutional clients
• Manage strategic accounts to maximize sales volume and customer retention
• Ensure high levels of customer satisfaction through proactive relationship management

3. Sales & Revenue Management

• Prepare annual, quarterly, and monthly sales plans
• Achieve assigned sales revenue targets, increase new customers
• Monitor sales performance and implement corrective actions where necessary
• Forecast sales demand and ensure business sustainability

4. Tender & Contract Management

• Lead participation in public and private tenders
• Prepare quotations, proposals, contracts, and commercial offers
• Negotiate pricing, payment terms, and commercial agreements
• Ensure compliance with organizational policies and customer requirements

5. Team Leadership

• Lead, coach, and develop the institutional sales team
• Set performance objectives and monitor individual performance
• Build a high-performing sales culture focused on customer satisfaction and business growth

6. Market Intelligence

• Monitor market trends, competitors, pricing, and institutional buying patterns
• Identify emerging business opportunities and recommend strategic initiatives
• Prepare market intelligence reports for management

7. Cross-functional Coordination

• Coordinate with Supply Chain, Marketing, Finance, Distribution, and Logistics teams to ensure timely execution of customer orders
• Ensure efficient order processing, delivery, invoicing, and after-sales support

8. Reporting & Compliance

• Prepare periodic sales reports, forecasts, pipeline updates, and business reviews
• Maintain accurate customer records using internal systems
• Ensure compliance with company policies, contractual obligations, and statutory requirements

9. Any other task assigned by the supervisor

• Master's degree in any discipline, MBA will be preferred
• 8-10 years of experience in Institutional/Corporate sales. At least 3 years of experience in a similar managerial position in FMCG/ Pharma OTC products will be preferred
• Maximum 42 years of age
• Proven experience in handling institutional customers and key accounts
• Experience in tender management and contract negotiations
• Excellent presentation, communication and interpersonal skills
• Strong network within the institutional business community is preferred
• High level of business ethics and customer orientation