Senior Call Center Executive (International Campaign)

Results-oriented and customer-focused professional with over 3 years of experience in call center and customer service operations. Skilled in handling inbound and outbound calls, resolving customer queries, providing accurate information, and maintaining customer satisfaction. Experienced in CRM systems, call documentation, telemarketing, and working with teams to achieve quality and performance targets. Able to work effectively under pressure, communicate professionally, and adapt to night-shift and international campaign environments.

• Handle inbound and outbound calls professionally and efficiently
• Provide accurate information and resolve customer queries
• Maintain a high level of customer satisfaction
• Record call details and update CRM systems as needed
• Work closely with the team and supervisors to meet quality benchmarks

Educational Requirements

• Bachelor of Business Administration (BBA)
• Bachelor of Arts (BA)
• Master of Arts (MA)
• Master of Business Administration (MBA)
• Skills Required: Telecommunication, Call Center Operation, Telemarketing, Outbound and Inbound Calls

Experience Requirements

• At least 3 year(s)
• The applicants should have experience in the following business area(s): Telecommunication,Call Center

Additional Requirements

• Age 18 to 40 years
• Only males are allowed to apply

Compensation & Other Benefits

• T/A, Performance bonus, Over time allowance, Weekly 2 holidays
• Salary Review: Yearly
• Lunch Facilities: Partially Subsidize
• Attendance Bonus : 5000 BDT
• Punctuality Bonus : 5000 BDT
• Prayer Bonus : 1000 BDT
• Sales Bonus : 5000 - 25000 BDT [ Based on Campaign ]

Read Before Apply

Please don't apply if you can't speak in English Fluently. We urgently need to hire a good number of agents so apply ASAP to get hired.